What should I do if I get sick while travelling overseas?

Please contact our 24/7 Emergency Assistance Team.

Emergency Claims 

In case of emergencies, Go Insurance has a team of medical, insurance and travel specialists to help You 24 hours a day, seven days a week. Our dedicated team is multi-lingual and has a wealth of resources available to them to help You when You need it most.

You must notify Us as soon as practical of any serious illness or injury sustained whilst overseas which necessitates admission to a hospital as an inpatient or where You anticipate Your medical expenses will exceed $2,000. This notification must occur before any arrangements are made for repatriation.

Our emergency contact details are noted below. 

Emergency Assistance Contact Details

Australia

Outside of Australia: +61 7 3481 9880

Within Australia: 07 3481 9880

Alternative Number: +64 9356 2741

Email: sos@goinsurance.com.au

New Zealand

Outside of New Zealand: +64 918 2505

Within New Zealand: 9 918 2505

Email: sosnz@goinsurance.co.nz

Rest assured, Go Insurance is here to provide the help you need, whenever you need it, wherever you are in the world.